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What is your return policy? At Seven Seas Clothing your satisfaction with our product is always our priority. We know it is sometimes necessary to exchange or return an item. Therefore, we want to make this process as easy as possible for you. All returns must be made within 14 days of the ship date unused, unwashed, and in original condition for a complete refund (excluding shipping charges). Each returned boxed item must have a Seven Seas Clothing return authorization number. To obtain a return authorization number, please contact us at sales@sevenseasclothing.com Please have the following information included in your email: Invoice Number Invoice Date Reason for Return or Exchange Upon agreement to accept goods for credit or exchange, your customer service representative will issue the RA number. Where do I send my return or exchange? What are your exchange charges? An item purchased as an exchange is considered a new purchase and will need to be charged prior to shipping. Once the return item is received, the credit will be issued for the cost of the original item. |
